Invention Grant
- Patent Title: Facilitating reconciliation for early-access programs
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Application No.: US16166524Application Date: 2018-10-22
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Publication No.: US11038774B2Publication Date: 2021-06-15
- Inventor: Heidi Lagares-Greenblatt , Deirdre H. Duthil
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent Teddi Maranzano
- Main IPC: H04L12/24
- IPC: H04L12/24 ; G06Q10/06 ; G06N20/00 ; G06Q30/06

Abstract:
A computer-implemented method includes training a cognitive engine to recognize a set of tags in customer data, where the set of tags are associated with one or more early-access programs of one or more products. A first set of customer data associated with a first instance of a first early-access program is submitted to the trained cognitive engine, where the first instance is associated with a customer and a first product. A plurality of data packets associated with the tags are received from the trained cognitive engine, responsive to the first set of customer data. The first instance of the first early-access program is reconciled based at least in part on the plurality of data packets.
Information query