Creating and using a bridge for obtaining and displaying process cloud services (PCS) analytics data outside of the PCS
Abstract:
A bridge is created between the process cloud services (PCS) and a target intelligence system that is outside of the PCS at least by: publishing Representational State Transfer (REST) Application Programming Interfaces (APIs) for use in a user interface of the target intelligence system that a user interacts with, wherein the user is a customer of the PCS; providing intelligence cloud service (ICS) tables for designing customer dash boards; and creating converted PCS analytics data that the target intelligence system is capable of processing by converting PCS analytics data from the PCS into a target intelligence system format. The bridge is used for communications between the PCS and the target intelligence system at least by: retrieving the converted PCS analytics data using the published REST APIs of the user interface of the target intelligence system; and creating the customer dash boards based on the ICS tables and the converted PCS analytics data.
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