Invention Grant
- Patent Title: Unstructured data clustering of information technology service delivery actions
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Application No.: US16026723Application Date: 2018-07-03
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Publication No.: US11042581B2Publication Date: 2021-06-22
- Inventor: Ea-Ee Jan , Sarah White Eagle , Jayashree Vaidyanathan
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Patterson + Sheridan, LLP
- Main IPC: G06F16/00
- IPC: G06F16/00 ; G06F16/35 ; G06N20/00

Abstract:
Systems, methods, and computer program products relating to clustering unstructured data. A set of unstructured documents is tokenized to produce a plurality of tokens. A frequency at which terms appear in the plurality of tokens is analyzed, to generate a vocabulary of terms. A vocabulary indices matrix is generated based on the generated vocabulary of terms. The matrix relates to the set of unstructured documents. A plurality of rows in the vocabulary indices matrix are matched to generate a plurality of clusters for the set of unstructured documents.
Public/Granted literature
- US20200012728A1 UNSTRUCTURED DATA CLUSTERING OF INFORMATION TECHNOLOGY SERVICE DELIVERY ACTIONS Public/Granted day:2020-01-09
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