Techniques for interacting with a product feature of a content management system using a support application are described. In some embodiments, a method comprises: obtaining a service definition identifying a set of API support methods implemented by a network service that supports a particular product feature of a content management system, wherein each API support method of the set of API support methods, when invoked, causes a respective interaction with the particular product feature; generating a graphical user interface for supporting the particular product feature based on the set of API support methods; based on detecting user interaction with particular graphical user interface controls of the graphical user interface, invoking a corresponding support method of the set of API support methods thereby causing the respective interaction with the particular product feature; receiving particular output of the particular support method from the network service; and displaying a representation of the particular output in a graphical user interface.