A chat robot may be used to facilitate interaction with a user in the determination of whether to initiate and process a data subject access request (DSAR). At a DSAR submission webpage, the chatbot may interact with a user to determine the information the user is in need of and/or the actions that the user may take. The chatbot may provide the information desired by the user, avoiding the processing overhead of submission and fulfillment of a DSAR. The chatbot may also facilitate completion of a DSAR on behalf of the user when needed.