Invention Grant
- Patent Title: Conversational analytics
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Application No.: US15880893Application Date: 2018-01-26
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Publication No.: US11074928B2Publication Date: 2021-07-27
- Inventor: Eli M. Dow , Thomas D. Fitzsimmons , Tynan J. Garrett , Emily M. Metruck
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agent Tihon Poltavets
- Main IPC: G10L25/57
- IPC: G10L25/57 ; G10L25/63 ; G06K9/00 ; H04L12/18 ; H04N7/14 ; H04N7/15 ; G10L15/30 ; H04L29/06 ; G10L25/72

Abstract:
A computer-implemented method includes determining a meeting has initialized between a first user and a second user, wherein vocal and video recordings are produced for at least the first user. The method receives the vocal and video recordings for the first user. The method analyzes the vocal and video recordings for the first user according to one or more parameters for speech and one or more parameters for gestures. The method determines one or more emotions and a role in the meeting for the first user based at least on the analyzed vocal and video recordings. The method sends an output of analysis to at least one of the first user and the second user, wherein the output of analysis includes at least the determined one or more emotions and the role in the meeting for the first user.
Public/Granted literature
- US20180151192A1 CONVERSATIONAL ANALYTICS Public/Granted day:2018-05-31
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