An information processing apparatus, communicable with an intermediary apparatus communicable with a target apparatus, includes circuitry configured to receive, from a terminal device communicable with the information processing apparatus, identification information acquired by the terminal device from an external source, receive, from the terminal device, image data input at the terminal device, identify a transmission destination of the received image data, related to a service operation associated with the identification information and to be output from the target apparatus via the intermediary apparatus, based on address information of a transmission source that has transmitted the identification information to the information processing apparatus, and transmit information indicating the transmission destination of the image data to the terminal device.