An air-conditioning control method includes: acquiring a first sensor value measured by a first sensor device provided at a different position within an identical space to a second sensor device at a first frequency; acquiring a second sensor value measured by the second sensor device at a second frequency, wherein the second frequency is higher than the first frequency; generating a first sensor predicted value from the second sensor value based on a correlation between the first sensor value and the second sensor value in a period in which the second sensor value is acquired and the first sensor value is not acquired; and determining an operation of an air-conditioning apparatus based on the first sensor predicted value.