An information processing system for providing a service via a service providing server residing on a first network, the service being requested by an information processing apparatus residing on a second network different from the first network based on application information, the information processing system including: first circuitry to obtain state information indicating a state of the service providing server; and second circuitry to transmit the state information of the service providing server to the information processing apparatus in response to reception of a service request to the service providing server from the information processing apparatus, to cause the information processing apparatus to perform a notification operation according to the state information that is received.