Training and support overlay machine
Abstract:
An online training system and support tool that overlays browser-based help pages to guide users through page navigation or processes. Each item on the page when selected can bring up an item specific help tool for that item. An administrator function can pop up to allow the administrator to edit items on the page and provide item specific help tools. In addition, the help overlay can be toggled on and off by toggling the button, where the button on the page is in one condition to show the page with no annotations, and is selected to make the tool active, and to automatically detect the user selecting a specific item and toggling that item.
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