Invention Grant
- Patent Title: Collaborative artificial intelligence (AI) voice response system control for authorizing a command associated with a calendar event
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Application No.: US16191708Application Date: 2018-11-15
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Publication No.: US11120791B2Publication Date: 2021-09-14
- Inventor: Eric V. Kline , Sarbajit K. Rakshit
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent Tihon Poltavets
- Main IPC: H04L29/06
- IPC: H04L29/06 ; A63H3/36 ; G10L15/22 ; G06F3/16 ; G10L15/34 ; G06N20/00

Abstract:
Described herein are methods, computer-readable media, techniques, and methodologies for collaborative control of an artificial intelligence (AI) voice response system and an AI voice response system configured for collaborative interaction and control. A user command submitted by a first user to an AI voice response client device is evaluated against a user profile associated with the first user to determine whether the user command requires authorization from a second user prior to execution. If authorization is required, the user command or those portion(s) of the user command requiring authorization are sent to a user device of the second user. The second user is provided with the capability to approve, reject, or modify the user command. If approved or modified, the user command or the modified command are executed and the execution result is presented to the first user via the AI voice response client device or another device.
Public/Granted literature
- US20200160856A1 COLLABORATIVE ARTIFICIAL INTELLIGENCE (AI) VOICE RESPONSE SYSTEM CONTROL Public/Granted day:2020-05-21
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