A client device provides mapless user interfaces to show a service provider's progress in movement toward a start location. One type of mapless interface is a grid interface, which the device selects if the device is subject to low network connectivity. The grid interface includes graphics representing the start location and the service provider. The two graphics are displayed at their respective location coordinates on a coordinate grid. Because the grid interface does not include a map, it can be loaded relatively quickly even when the service requester device is experiencing low network connectivity.