An image forming apparatus includes a setup unit, a language identification unit, and a controller. The setup unit establishes a condition that enables group chat to be performed, among the image forming apparatus and a plurality of information processing apparatuses, by activating a group chat tool. The language identification unit identifies, when a communication device receives a message inputted to the group chat from the information processing apparatus, a language of the message. When the language identified by the language identification unit is not installed, the controller retrieves language data indicating the identified language from a storage device, and installs the identified language as a language usable with the image forming apparatus.