A comprehensive integrated system and method includes (i) proactively monitoring a network for degraded service and to proactively make repairs to components before service outages, (ii) identifying the root causes of hard alarms and failures on a layer 1 transport network and generate trouble tickets; and (iii) after repair, verifying that repaired backbone network meets or exceeds performance criteria of Service Level Agreements (SLAs) with customers. A method includes surveilling first equipment in a network wherein the first equipment is in a controlled portion of the network, observing a set of messages wherein the set of messages relate to second equipment in a leased portion of the network, and detecting a fault in the network based on the surveilling step or the observing step. A fault based on the observing step includes the steps of receiving a first message at a first server indicating that a fault was detected in a portion of a leased network, receiving a second message at a second server indicating that the fault was detected in a portion of the leased network, and isolating the fault based on the first message and the second message.