Invention Grant
- Patent Title: Driving intent expansion via anomaly detection in a modular conversational system
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Application No.: US16180613Application Date: 2018-11-05
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Publication No.: US11182557B2Publication Date: 2021-11-23
- Inventor: Neil R. Mallinar , Tin Kam Ho
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Patterson + Sheridan, LLP
- Main IPC: G06N20/00
- IPC: G06N20/00 ; H04L29/06 ; G06N7/00 ; G06F40/30 ; G06F16/2457

Abstract:
Embodiments provide for driving intent expansion via anomaly detection by ranking, according to anomaly scores, a plurality of historic utterances that have been associated by a classifier with a given intent of a plurality of predefined intents; identifying a given utterance from the plurality of historic utterances having a given anomaly score greater than an anomaly threshold; in response to verifying that the given utterance is associated with the given intent, adding the given utterance to a training dataset as a positive example for the given intent; and in response to verifying that the given utterance is not associated with the given intent, adding the given utterance to the training dataset as a complement example for the given intent. A complement example for one intent may be added as a positive example for a different intent. The training dataset may be used to train or retrain an intent classifier.
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