A method for managing a user includes: sending, to a second network device, first equipment identification information of a first user equipment corresponding to a first user account; receiving connection record information corresponding to the first user equipment returned by the second network device; and determining, based on the connection record information, one or more second user accounts corresponding to the first user account, where there is at least one same visited wireless access point between a second user equipment corresponding to each of the second user accounts and the first user equipment. According to the present application, a social account is recommended in a social server based on the same wireless access point according to a connection record in a hotspot server.