This application provides a user equipment management method and a device, to help reduce complexity of operation and maintenance. The method includes: obtaining, by a gateway device, identifiers IDs of N user equipments and information about a first service, where the N user equipments are terminals configured to implement the first service, and N is an integer greater than or equal to 1; obtaining, by the gateway device, an ID of a logical device based on the information about the first service, where the logical device is a set of logical elements that are in the gateway device and that are configured to implement the first service; and binding, by the gateway device, the ID of the logical device and the IDs of the N user equipments.