Processing data in a communications system comprising a plurality of servers is provided. First data received from a communications device is directed to a given server in the plurality of servers. A server identifier identifying the given server is transmitted to the communications device. Subsequent data is received from the communications device. The subsequent data comprises the server identifier and a further parameter. The given server is selected on the basis of at least the server identifier and some of the subsequent data received from the communications device is directed to the given server. In the event of a need to redirect subsequent data to a server other than the given server, a different server is selected on the basis of at least the further parameter and further of the subsequent data received from the communications device is directed to the selected different server.