Invention Grant
- Patent Title: Automated callback reminder
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Application No.: US16658798Application Date: 2019-10-21
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Publication No.: US11218589B2Publication Date: 2022-01-04
- Inventor: Ori Kaplan , Guy Weintraub , Guy Merin , Elad Ziklik
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Agency: Mayer & Williams, PC
- Agent Mark K. Young
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M1/72451 ; H04W4/16 ; H04M1/72469

Abstract:
A call reminder functionality is provided by an arrangement that is operable with a network-enabled communication device in which a reminder to return a phone call can be generated in an automated manner upon the occurrence of a call event. When the call event occurs, an option is displayed on a user interface (“UI”) on the device to create a link between the call and the user's schedule application. If the user selects the option, a callback task is added to the user's task list maintained by the schedule application, and a reminder to make the callback is generated and then displayed on the UI at a future time. The reminder includes pertinent call information and also includes a button that enables the user to place the callback through the UI (i.e., a “one-click call back”).
Public/Granted literature
- US20200053199A1 AUTOMATED CALLBACK REMINDER Public/Granted day:2020-02-13
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