An information processing apparatus, includes a query unit that requests a query for a file to a device in a transmission destination or a transmission source based on a transmission or reception history of the file, in response to a restoration instruction to restore the file from a terminal device, the restoration instruction being made after a deletion instruction to delete the file is made at the terminal device; and a file restoration unit that restores the file by acquiring the file from the device storing the file in a case where the file is found to be present in the device in the transmission destination or the transmission source as a result of the query.