A user identity determining method includes: acquiring target multidimensional feature information of a target user, wherein the target multidimensional feature information includes at least two types of feature information in at least one of biometric feature information or non-biometric feature information; comparing the target multidimensional feature information with multidimensional feature information of a plurality of designated users, respectively, to obtain a comparison result; and determining an identity of the target user based on the comparison result.