Invention Grant
- Patent Title: System and method for automated communications session routing in a communications handling system
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Application No.: US16686906Application Date: 2019-11-18
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Publication No.: US11244390B2Publication Date: 2022-02-08
- Inventor: David Drotos , John Swinford
- Applicant: Trans Union LLC
- Applicant Address: US IL Chicago
- Assignee: Trans Union LLC
- Current Assignee: Trans Union LLC
- Current Assignee Address: US IL Chicago
- Agency: Neal, Gerber & Eisenberg LLP
- Main IPC: G06Q40/02
- IPC: G06Q40/02 ; H04M3/51 ; H04M3/42 ; H04M3/523

Abstract:
Systems and methods for handling a telecommunications session in real-time are provided, where the telecommunications session is initiated by a calling device and intended for a receiving network. One system comprises a module, in communication with a communications network associated with the telecommunications session, configured for intercepting the telecommunications session prior to reaching the receiving network, obtaining address information associated with the calling device, determining a credit-related score for the telecommunications session based on the address information, identifying an appropriate unit of the receiving network based on the credit-related score, and routing the telecommunications session to the appropriate unit. The system also includes a memory for storing the module and a processor in communication with the memory to execute the module.
Public/Granted literature
- US20200265513A1 SYSTEM AND METHOD FOR AUTOMATED COMMUNICATIONS SESSION ROUTING IN A COMMUNICATIONS HANDLING SYSTEM Public/Granted day:2020-08-20
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