Provided are a device for providing a response operation corresponding to a device usage inquiry and a method of controlling the device. The method of controlling a device for providing a response operation corresponding to a device usage inquiry may include: receiving a user input corresponding to the device usage inquiry; classifying the device usage inquiry by analyzing the received user input corresponding to the device usage inquiry; extracting operation scenario information corresponding to a result of the classifying the device usage inquiry; and executing preset response operations of the device based on the operation scenario information, wherein the classifying includes classifying the device usage inquiry by inputting the user input of the device usage inquiry to a learning model that is a pre-generated.