Invention Grant
- Patent Title: Error repair tool using sentiment analysis
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Application No.: US16733036Application Date: 2020-01-02
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Publication No.: US11249883B2Publication Date: 2022-02-15
- Inventor: Kalyan Chakravarthy Pallapolu , Srinath Nelakuditi , Balamurali Lakshminarayanan
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G06F11/36 ; G06K9/00 ; G10L15/26

Abstract:
An apparatus includes a memory and a hardware processor. The memory stores a plurality of previous software errors and a plurality of solutions to the plurality of previous software errors. The processor receives a video of a user describing an error in a software application and tracks a facial feature of the user to determine an emotional intensity. The processor converts an audio portion of the video to a text file and analyzes the text file to determine the error. In response to the emotional intensity exceeding a threshold, the processor determines, based on the plurality of previous software errors, a series of steps that, when performed, replicate the error, determines, based on the series of steps and the plurality of solutions, a change to the source code of the application that fixes the error, and implements the change to the software code.
Public/Granted literature
- US20210209005A1 ERROR REPAIR TOOL USING SENTIMENT ANALYSIS Public/Granted day:2021-07-08
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