A management device including an acquirer configured to acquire response information indicating whether a call-destination terminal has accepted participation in group communication, and terminal operation information indicating whether the call-destination terminal is in a state capable of receiving the group communication, a processor configured to create communication result information including participation information on the call-destination terminal whether to participate in the group communication, and a transmitter configured to transmit the communication result information, wherein, in a case of non-participation where the call-destination terminal has not participated in the group communication, the processor is configured to create the participation information that makes it possible to identify at least two factors of the non-participation.