A support system displays, on the basis of management information as a past record which shows, for each product loaded in a production system in which a plurality of different models of products are loaded and a sequential order of two or more of a plurality of steps is different depending on the model, an execution time of each of the steps, at least one of a first holistic chart (having a time axis and showing a feature value of production situation of the product during a display target period on a per predetermined unit basis) and a second holistic chart (showing a relationship between a plurality of steps with respect to a flow of a plurality of models of products). The support system selects at least one of a model and a step for one of the holistic charts, and displays step element information.