In one aspect, a device may include at least one processor, a display accessible to the at least one processor, and storage accessible to the at least one processor. The storage may include instructions executable by the at least one processor to receive, at the device, input from at least one sensor. The instructions may also be executable to determine whether a threshold is met based at least in part on the input from the at least one sensor. Responsive to the threshold not being met, the instructions may be executable to provide virtual assistance audibly. Responsive to the threshold being met, the instructions may be executable to present visual virtual assistance on the display using an avatar or other character. In various examples, the device may be a headset or other augmented reality device.