A system for authenticating a user associated with a plurality of user devices using a plurality of types of authentication information. The system includes an electronic computing device including an electronic processor. The electronic processor is configured to receive, from a user device, a request to access sensitive information and send, to the user device, a request for a first accuracy measurement for a first type of authentication information. When first accuracy measurement is below a predetermined threshold, the electronic processor sends to the user device a request for a second accuracy measurement for a second type of authentication information. When the second accuracy measurement is above or equal to the predetermined threshold, the electronic processor authenticates the user and lowers the predetermined threshold for each user device associated with a user profile, records an anomaly associated with the first type of the authentication information, or both.