Systems for determining delayed or hung backend processes within process management applications
Abstract:
Monitoring backend batch processes/agents to identify currently enabled batch processes that running/executing on schedule and those that are not running/executing on schedule. In the event that currently enabled backend batch processes are identified as delayed, a delay time is determined. Such determinations are made on a regular interval, (e.g., hourly or the like), such that, reports is generated and communicated and/or a batch process status portal is updated on the regular interval to reflect the current delayed status of batch process or, in some embodiments, the current status of all of the backend batch processes currently enabled within an enterprise. Identification of backend batch processes that are currently being delayed and the associated delay time provides a basis for determining the cause(s) for the delay and possible corrective action(s), which may be implemented in conjunction with the determinations.
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