Invention Grant
- Patent Title: Toll-free telecommunications management platform
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Application No.: US16891174Application Date: 2020-06-03
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Publication No.: US11277524B2Publication Date: 2022-03-15
- Inventor: Sriram Sharma , William Carter , Michael Kimmel
- Applicant: Somos, Inc.
- Applicant Address: US NJ East Brunswick
- Assignee: Somos, Inc.
- Current Assignee: Somos, Inc.
- Current Assignee Address: US NJ East Brunswick
- Agency: GTC Law Group PC & Affiliates
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M5/00 ; H04M15/00 ; H04M3/493 ; H04M3/523

Abstract:
A method including receiving a natural language input and determining a telecommunications routing code based at least in part on the natural language input. The telecommunications routing code is associated with routing calls to a telecommunications number. The method further includes populating the telecommunications routing code at a node of a call routing decision tree to generate a populated call routing decision tree comprising a call routing template.
Public/Granted literature
- US20200296224A1 TOLL-FREE TELECOMMUNICATIONS MANAGEMENT PLATFORM Public/Granted day:2020-09-17
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