An information processing apparatus includes: an instruction unit configured to instruct an image processing apparatus to request a management server to issue identification information; an identification information obtaining unit configured to obtain, from the image processing apparatus, the identification information issued to the image processing apparatus by the management server; an identification information transmission unit configured to transmit the obtained identification information to a service provision server; a request reception unit configured to receive a request to transmit user information necessary for using a predetermined service from the service provision server as a response to the transmission of the identification information; and a user information transmission unit configured to transmit the user information to the service provision server in response to the received transmission request.