A non-transitory computer-readable storage medium storing a program that causes a computer to execute a process, the process includes determining whether an error log is included in an operation log over a terminal; when the error log is included in the operation log, specifying a start timing and a stop timing of a script including the error log stored in a memory based on the operation log; and extracting moving image data output to the terminal during execution of the script based on time information related to the specified start timing and stop timing of the script.