Invention Grant
- Patent Title: Distributed messaging aggregation and response
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Application No.: US16411147Application Date: 2019-05-14
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Publication No.: US11297023B2Publication Date: 2022-04-05
- Inventor: Anthony Joseph Suarez
- Applicant: PUSHR TECHNOLOGY, INC.
- Applicant Address: US WA Seattle
- Assignee: PUSHR TECHNOLOGY, INC.
- Current Assignee: PUSHR TECHNOLOGY, INC.
- Current Assignee Address: US WA Seattle
- Agent Donald J. Lenkszus
- Main IPC: H04L29/06
- IPC: H04L29/06 ; H04L51/00 ; G06N3/04 ; G06F16/22

Abstract:
A method of providing a distributed messaging system to aggregate particular types of messages regarding a client from customers of said client and for generating response and informational messages to the customers is provided. The method is performed in a distributed system comprising one or more processors executing computer instructions and one or more non-transitory computer readable media with computer executable instructions stored thereon executed by the one or more processors to provide the method. The method comprises the steps of: receiving and securely storing client account credentials of the client for a group of client determined user accounts comprising predetermined ones of social media and email accounts of the client; utilizing the client account credentials to access the user accounts; capturing all customer messages received at the user accounts; filtering all the captured messages for predetermined keywords; aggregating the filtered customer messages in a database; and determining severity, trust and validity of the filtered customer messages.
Information query