Invention Grant
- Patent Title: Conversation space artifact generation using natural language processing, machine learning, and ontology-based techniques
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Application No.: US16815476Application Date: 2020-03-11
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Publication No.: US11321534B2Publication Date: 2022-05-03
- Inventor: Abdul Quamar , Fatma Ozcan , Dorian Boris Miller , Jeffrey Thomas Kreulen , Christina Runkel
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Stephen R. Tkacs; Aaron Pontikos; Stephen J. Walder, Jr.
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F40/30 ; G06N5/04 ; G06F40/295 ; G06F16/23 ; G06F16/242

Abstract:
A method is provided to implement a conversational system with artifact generation. A middleware component receives a user input and determines whether there is sufficient information in the user input and a conversation space in a context storage of the conversational system to identify user intent associated with the user input. Responsive to the middleware component determining there is not sufficient information to identify user intent, a communications handler component sends a natural language query to an external data source via a natural language query (NLQ) interface and receives a natural language response from the external data source. The middleware component updates the conversation space based on the natural language response and returns a user response based on the natural language response.
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