An information processing apparatus includes a processor. The processor is configured to, in response to acquisition of a read image of a second document whose type is identical to a type of a first document, extract a character string included in, in the read image of the second document, a region where information about surroundings that matches first-document surroundings information is acquired, the information about surroundings satisfying a matching condition for determining matching with the first-document surroundings information that is acquired from an image around an item value acquisition region including an item value to be extracted in a read image of the first document, the character string being extracted as an item value to be extracted in the read image of the second document.