Invention Grant
- Patent Title: Frictionless and autonomous control processing
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Application No.: US16696870Application Date: 2019-11-26
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Publication No.: US11321655B2Publication Date: 2022-05-03
- Inventor: Sudip Rahman Khan , Matthew Robert Burris , Christopher John Costello , Gregory Joseph Hartl
- Applicant: NCR Corporation
- Applicant Address: US GA Atlanta
- Assignee: NCR Corporation
- Current Assignee: NCR Corporation
- Current Assignee Address: US GA Atlanta
- Agency: Schwegman, Lundberg & Woessner
- Main IPC: G06Q10/06
- IPC: G06Q10/06

Abstract:
Individuals are monitored for actions and behaviors of the individuals during performance of establishment processes through video feeds captured by cameras. Transaction information associated with transactions being processed by a transaction system of the establishment are monitored. The actions, behaviors, transaction information, and establishment processes are correlated to process controls of the establishment and logged in an audit log. Non-compliant actions, behaviors, or transaction information with respect to the process controls generate real-time alerts, real-time assistance for compliance by any offending individual, and/or remedial training for compliance of the offending individual.
Public/Granted literature
- US20210158240A1 Frictionless and Autonomous Control Processing Public/Granted day:2021-05-27
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