Invention Grant
- Patent Title: Presentation of indications with respect to questions of a communication session
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Application No.: US16428039Application Date: 2019-05-31
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Publication No.: US11322139B2Publication Date: 2022-05-03
- Inventor: Michael Jones , Jeff Smith , Adam Montero
- Applicant: Sorenson IP Holdings, LLC
- Applicant Address: US UT Salt Lake City
- Assignee: Sorenson IP Holdings, LLC
- Current Assignee: Sorenson IP Holdings, LLC
- Current Assignee Address: US UT Salt Lake City
- Agency: Maschoff Brennan
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G06F3/0484 ; G16H80/00 ; H04M3/42 ; G10L15/18 ; G10L15/26 ; G06F40/30 ; G06F40/211 ; G06F40/289

Abstract:
According to one or more embodiments of the present disclosure, operations regarding providing indications with respect to questions of a communication session may include obtaining transcript data. The transcript data may include a transcription of audio of the communication session. The operations may further include obtaining multiple questions determined to be asked during the communication session. The operations may further include determining, based on an analysis of the transcript data during the communication session, which of the questions have been asked during the communication session. In addition, the operations may include causing, during the communication session, the device involved in the communication session to indicate which of the questions have been asked.
Public/Granted literature
- US20190333518A1 PRESENTATION OF INDICATIONS WITH RESPECT TO QUESTIONS OF A COMMUNICATION SESSION Public/Granted day:2019-10-31
Information query