The present invention describes a web application having a module formed by a recorder sub-module responsible for recording and a player sub-module responsible for playback. When the recording is initialized, a process is started to capture the media, listen and record certain application events thrown as a result of the user's navigation, to record the application state just before such events occur, to record a time/date for each of such events, so that the actions taken in the application along with audio and video capture can be played back later in synchrony. During playback, even if the user assisting to the playback pauses, rewinds, forwards or interacts with the elements of the application at any moment during the execution of the playback or while in pause, the playback will reproduce the state of the application and the actions taken by the user during the recording.