Invention Grant
- Patent Title: Automated relevant subject matter detection
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Application No.: US16360817Application Date: 2019-03-21
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Publication No.: US11343208B1Publication Date: 2022-05-24
- Inventor: Santhosh M. Shetty
- Applicant: West Corporation
- Applicant Address: US NE Omaha
- Assignee: West Corporation
- Current Assignee: West Corporation
- Current Assignee Address: US NE Omaha
- Main IPC: G06F16/24
- IPC: G06F16/24 ; H04L51/02 ; H04L51/00 ; G06F16/955 ; G06F16/2457 ; H04L51/226 ; G06F40/40

Abstract:
One example method of operation may include identifying, via a bot, a query to retrieve content information in a content sharing forum, transmitting the query with the content information to a number of other bots, and each of the number of bots are associated with respective different content sharing forums, creating a number of queries based on the query, transmitting the number of queries to a respective number of caches associated with the respective different content sharing forums to identify whether relevant information associated with the number of queries is available for retrieval, receiving a number of results based on the number of queries, ranking the number of results to determine relevancy of the number of results, selecting the higher ranked results of the number of results, and creating one or more messages in the content sharing forum with at least one of the higher ranked results and links to the higher ranked results.
Public/Granted literature
- US1271709A Sled. Public/Granted day:1918-07-09
Information query