Invention Grant
- Patent Title: Techniques for identifying issues related to digital interactions on websites
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Application No.: US16952580Application Date: 2020-11-19
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Publication No.: US11343303B2Publication Date: 2022-05-24
- Inventor: Mario Luciano Ciabarra, Jr.
- Applicant: Quantum Metric, Inc.
- Applicant Address: US CO Colorado Springs
- Assignee: Quantum Metric, Inc.
- Current Assignee: Quantum Metric, Inc.
- Current Assignee Address: US CO Colorado Springs
- Agency: Kilpatrick Townsend & Stockton LLP
- Main IPC: H04L29/08
- IPC: H04L29/08 ; G06F11/36 ; H04L67/02 ; H04L43/0852 ; H04L12/26

Abstract:
Techniques are described herein for identifying issues related to digital interactions. For example, a detection system may be provided to analyze suspect sessions to determine if one or more stages associated with the suspect sessions are underperforming compared to corresponding stages associated with similar sessions. The detection system may provide a user interface that allows a user to select one or more attributes that may be associated with one or more sessions. Selection of the one or more attributes may identify multiple sessions (referred to as suspect sessions herein). The one or more suspect sessions may be analyzed to determine whether one or more stages associated with the one or more suspect sessions are underperforming compared to corresponding stages associated with one or more other sessions determined to be similar to the one or more suspect sessions.
Public/Granted literature
- US20210176294A1 TECHNIQUES FOR IDENTIFYING ISSUES RELATED TO DIGITAL INTERACTIONS ON WEBSITES Public/Granted day:2021-06-10
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