A method includes storing as communications data at least a portion of received electronic communications, such as emails, that are of interest to user; processing the stored communications data to identify at least one action item that pertains to the user; storing results of the processing including text descriptive of the at least one identified action item in a results repository; and outputting stored results in the results repository to a user device for review by the user. Also disclosed is a computer program product and a system that are configured to implement the method.