Invention Grant
- Patent Title: System and method for omnichannel text-based communication system utilizing speech recognition
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Application No.: US17344695Application Date: 2021-06-10
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Publication No.: US11354691B2Publication Date: 2022-06-07
- Inventor: Steve Doumar , Paul Levasseur
- Applicant: TapText llc
- Applicant Address: US FL Coral Springs
- Assignee: TapText llc
- Current Assignee: TapText llc
- Current Assignee Address: US FL Coral Springs
- Agency: Galvin Patent Law LLC
- Agent Brian R. Galvin; Brian S. Boon
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06K19/06 ; G06F16/955 ; G06N20/00 ; H04M3/527 ; H04M3/533 ; G06F21/32 ; G06F21/62 ; G06K7/14 ; G06Q10/06 ; G06Q30/00 ; H04M3/523

Abstract:
A system and method for omnichannel voice and text-based advertising using voice recognition. The system comprises an application that allows a user who has viewed an advertisement on a non-interactive medium to speak one or more words dictated by the advertisement into the application in order to receive business incentives. A speech recognition engine recognizes the words spoken into the application and matches the words to the relevant advertisement and delivers a text-based incentive to the user. Furthermore, with the potential customer's phone number now available, an omnichannel text-based communicator may now send other advertisements, reminders (such as to use the incentive), and communications to the user of the application.
Public/Granted literature
- US20210295362A1 SYSTEM AND METHOD FOR OMNICHANNEL TEXT-BASED COMMUNICATION SYSTEM UTILIZING SPEECH RECOGNITION Public/Granted day:2021-09-23
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