A novel machine learning-based network analytics, troubleshoot, and self-healing system identifies and locates sources of data network problems autonomously within an entire end-to-end network topology of a network operator, while not necessitating human diagnosis of the data network problems. This system uniquely embeds a smart universal telemetry (SUT) as a quality-of-experience (QoE) parameter collection agent in intermediary transport-level network equipment and each end-user modem, which in turn enables on-demand collection of robust diagnostic data from all end-user modems and intermediary transport level nodes in a data network. By executing a machine learning (ML)-based artificial intelligence (AI) analytical module in a cloud-computing resource, the system then achieves autonomous identification and source pinpointing of network problems, and even self-repairs some machine-identified data network problems autonomously through remote software updates performed intelligently by the ML-based AI analytical module, if physical replacement of a network equipment is unnecessary to resolve such problems.