An automated storage system with at least two racks with storage places for storing hanging goods, the hanging goods are storable being suspended using storage rails. A rack aisle is formed by the racks, in which a level rack operating device is longitudinal movable. The level rack operating device has a transfer means and a drive unit, firmly connected to the level rack operating device, in order to store at least one hanging item transported by the level rack operating device from the level rack operating device onto the storage rail/place of one of the storage places during a transfer process and/or to retrieve at least one hanging item from the storage rail/place onto the level rack operating device. Each storage place has a guide for the transfer means, at least in sections, the transfer means contacting the guide, at least in sections, during storing and retrieval of hanging goods.