Evaluation system, evaluation method, and program
Abstract:
An evaluation system includes a speech data acquisition unit configured to acquire speech data from speech of a member engaged in a task, a speech recognition unit configured to recognize content of the speech from the speech data and convert the content into text data, a task data acquisition unit configured to acquire data indicating an action related to the task of the member and data indicating a task status, an extraction unit configured to extract conversation data related to the task from the text data based on the content of the speech recognized by the speech recognition unit, and an analysis unit configured to analyze correlations between the conversation data, the data indicating the action, and the data indicating the task status.
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