In an audio signal, one or more processing circuits recognize spoken content in a user's own speech signal using speech recognition and natural language understanding. The spoken content describes a listening difficulty of the user. The one or more processing circuits generate, based on the spoken content, one or more actions for hearing devices and feedback for the user. The one or more actions attempt to resolve the listening difficulty. Additionally, the one or more processing circuits convert the user feedback to verbal feedback using speech synthesis and transmit the one or more actions and the verbal feedback to the hearing devices via a body-worn device. The hearing devices are configured to perform the one or more actions and play back the verbal feedback to the user.