One or more implementations of the present specification provide information processing methods, apparatuses, and devices, and computer readable storage mediums. In an implementation, an information processing method includes: when a user is in a non-login state, receiving an account operation request and identity identification information sent by a terminal device of the user; querying account information corresponding to the identity identification information in response to the account operation request; sending a first display instruction to the terminal device when the account information is found, so that the terminal device displays an account operation interface for the account operation request, where the account operation interface is used to receive account operation interaction data of the user and an identity credential corresponding to the identity identification information.