An information processing method performs steps for an information processing apparatus to communicate with an image forming apparatus having first and second sheet output sections. The second sheet output section can be switched between a close position to serve to guide a sheet to the first sheet output section, and an open position not to guide the sheet to the first sheet output section but to stack the sheet. The method inputs a type of sheet, acquires information indicating whether the second sheet output section is in an open or closed state, and transmits image information to the image forming apparatus. When the sheet type recommends the sheet be output to the second sheet output section and the second sheet output section is in the closed state, a message is output to prompt to switch the second sheet output section into the open position before the image information is transmitted.