Invention Grant
- Patent Title: System and method for collecting contextual log files from a computing system
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Application No.: US16803442Application Date: 2020-02-27
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Publication No.: US11436072B2Publication Date: 2022-09-06
- Inventor: Poornachandran Sinnan Muthusamy , Bino Joseph Polackal , Haindavi Nagarajan , Rajeevalochana Kallur , Shubham Nagar
- Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
- Applicant Address: US TX Houston
- Assignee: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
- Current Assignee: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
- Current Assignee Address: US TX Houston
- Agency: Hewlett Packard Enterprise Patent Department
- Main IPC: G06F11/07
- IPC: G06F11/07 ; G06F11/32

Abstract:
Example implementations relate to method and management system for collecting contextual log files to an issue in a computing system. The method includes analyzing alert data to identify a current symptom associated with the issue in the computing system, and determining whether the current symptom exists in a first lookup table including a plurality of first symptoms and a plurality of first log categories. Each first symptom is mapped to one or more first log categories in the first lookup table. In response to determining that the current symptom exists in the first lookup table, the method includes collecting one or more log files from a plurality of log files corresponding to the one or more first log categories mapped to the current symptom, from the computing system. Further, the method includes transferring the one or more log files to an external computing system for performing diagnostics on the issue.
Public/Granted literature
- US20210271540A1 SYSTEM AND METHOD FOR COLLECTING CONTEXTUAL LOG FILES FROM A COMPUTING SYSTEM Public/Granted day:2021-09-02
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