Methods, apparatus, and processor-readable storage media for dynamically modifying call flow management using a common data model interface for automated call distribution systems are provided herein. An example computer-implemented method includes obtaining data from at least one automated call distribution system; processing at least a portion of the obtained data using at least one common data model pertaining to call flow management; configuring at least one relational database using at least a portion of the processed data; and performing at least one automated action related to call flow management associated with the at least one automated call distribution system using the at least one relational database and one or more user interfaces.